Job Description
An academic coordinator typically has a wide range of responsibilities, which can include: Organisation of allocating academic searching for team members
Ensuring academic record searching is updated
Ensuring academic team update their record information
Informing client team when academics are found
Doing pre-meetings with academics to prepare them for the client situation
Ensuring contracts are finalised for academics (Academic Director can help here)
Communicating with HR to make timesheets for new academics
Receive academic requests from client team and liaise with them
Conduct and allocate interviews
Academic guiding consulting with clients
Create tables on Excel which tracks how well people do to find academics (e.g., how many academics found by person, by subject, average days to find academics, success rate. Display these by person and by team on average.)
Coordinate with Academic Director to manage the team
Train new academic team
Use software like Notion to track completed tasks and goals
Be aware of all client cases and how academics are performing. Be able to report on current active cases and which academics are dealing with them, and how they are doing (from academic perspective, not client perspective)
Create system for rating the performance of tutor
Dealing with issues presented in the academic team (e.g., dealing with cases with are time-sensitive)
Skills
You will need to have:
Must be native English speaker
Education: Masters (2.1 or above) in any subject from top 50 universities (QS 2023)
Time management and organisational skills
Teamwork skills
Problem solving skills
Demonstrated skills with standard computer software packages and/or basic data management software